Privacy Policy | Al Darwish Jewellery

14. Privacy Policy

Al Darwish Jewellery respects your privacy and is committed to protecting your personal information.

Information collected may include:

Name
Email address
Telephone number
Billing address
Delivery address
Purchase history
Device information
Browser information
IP address
Website usage information

This information is collected solely to:

Process orders
Deliver products
Provide customer support
Improve customer experience
Prevent fraud
Comply with legal obligations
Communicate promotions, events and new collections where consent has been provided

We do not sell, rent, lease, trade or disclose customer information to third parties for advertising or commercial marketing purposes.

Information may only be shared with trusted payment processors, logistics partners, technology providers or government authorities where legally required or necessary to provide our services.

15. Customer Privacy Rights

Subject to applicable laws, customers may request to:

Access their personal information.
Correct inaccurate information.
Update personal details.
Request deletion of information where legally permissible.
Withdraw consent for marketing communications.

Requests may be submitted through our customer service team.

16. Information Security

Al Darwish Jewellery implements reasonable administrative, technical and organisational safeguards to protect customer information.

While we continuously work to safeguard information, no electronic storage or internet transmission can be guaranteed to be completely secure.

17. Cookies

Our website uses cookies to:

Improve website performance.
Enhance browsing experience.
Remember customer preferences.
Analyse website traffic.
Maintain website security.

Cookies are not used to sell customer information or allow unrelated third parties to advertise products or services to our customers.

Customers may disable cookies through their browser settings; however, certain website features may not function correctly.

18. Marketing Communications

Customers who choose to receive marketing communications may receive:

New collection announcements
Invitations
Promotions
Exclusive offers
Event updates

Communications may be delivered through email, SMS, WhatsApp or other digital channels.

Customers may unsubscribe at any time without affecting previous lawful processing of their information.

19. Children's Privacy

This website is intended for individuals aged eighteen (18) years and above.

We do not knowingly collect personal information from children.

20. Data Retention

Customer information is retained only for as long as necessary to:

Complete transactions.
Meet legal obligations.
Maintain financial records.
Resolve disputes.
Improve customer service.

21. Intellectual Property

All website content, including jewellery designs, logos, photographs, videos, graphics, catalogues, artwork, written content, website design and software, is the exclusive intellectual property of Al Darwish Jewellery or its licensors.

All trademarks, service marks, logos and trade names displayed on this website remain the property of their respective owners.

No material may be copied, reproduced, modified, distributed or used without prior written permission.

22. Website Availability

While every effort is made to maintain uninterrupted access, Al Darwish Jewellery does not guarantee that this website will always remain available, error-free or free from viruses or other harmful components.

Temporary interruptions may occur due to maintenance or technical upgrades.

23. User Responsibilities

Users agree not to:

Use the website unlawfully.
Upload malicious software.
Attempt unauthorized access.
Misrepresent personal information.
Interfere with website functionality.
Copy website content without permission.

24. Third-Party Links

Our website may contain links to third-party websites.

Al Darwish Jewellery is not responsible for the content, privacy practices or policies of those external websites.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Al Darwish Jewellery shall not be liable for:

Indirect or consequential losses.
Loss of profits.
Business interruption.
Website downtime.
Delivery delays beyond our reasonable control.
Data loss.

Our maximum liability shall never exceed the purchase price of the affected product.

26. Force Majeure

Al Darwish Jewellery shall not be responsible for delays or failures arising from events beyond its reasonable control, including natural disasters, pandemics, acts of government, cyber incidents, internet outages, telecommunications failures, labour disputes, supplier disruptions, transportation delays or other force majeure events.

27. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Qatar.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the State of Qatar.

28. Governing Language

If these Terms are translated into any language other than English, the English version shall prevail in the event of any inconsistency.

29. Amendments

Al Darwish Jewellery reserves the right to amend these Terms at any time.

Updated versions become effective immediately upon publication on this website.

30. Contact Us

Al Darwish Jewellery
Musheireb, Doha, State of Qatar
Email: info@aldarwishjewellery.com
Telephone: +974 4418 8033
Website: www.aldarwishjewellery.com

Copyright Notice

All jewellery designs, product photographs, videos, catalogues, graphics, artwork, written content, website design, trademarks and logos published on this website are protected by applicable intellectual property laws and may not be copied, reproduced, distributed, modified or used without the prior written consent of Al Darwish Jewellery.